Privacy & Cookies Policy

Effective Date: 01.01.2026

At atiyabox.ae, we value your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Who We Are

  • Company: Atiya Box For Gift Wrapping Services
  • Office: Jumeirah 1, Dubai, UAE
  • Email: hello@atiyabox.ae
  • Website: https://atiyabox.ae

We are the owner and operator of the Site. By using our website, you agree to this Privacy & Cookies Policy.

2. Data We Collect

We collect personal and non-personal data to provide and improve our services. This includes:

Personal Data:

  • Name, email, phone number, billing and shipping address
  • Payment details (processed via secure third-party providers)
  • Account login credentials
  • Order history and purchase information
  • Customer service interactions

Non-Personal Data:

  • IP address, browser type, device type, and website usage
  • Cookies and tracking information
  • Interaction with embedded content and social media widgets

Comments and Media:

  • If you leave a comment, we collect the comment content, name, email, and optionally website
  • Uploaded images may contain metadata (e.g., location information)

3. How We Use Your Data

Your data is used for purposes including:

  • Processing orders and payments
  • Shipping and delivery of products
  • Customer service and support
  • Fraud detection and security
  • Sending marketing communications (with consent)
  • Improving website performance and user experience
  • Analyzing shopping trends and statistics

4. Sharing Your Data

We do not sell your personal information. We may share data with:

  • Payment processors (e.g., Mamopay, Paymob, PayTabs) for secure transactions
  • Delivery partners for order fulfillment
  • IT and hosting service providers to maintain the website
  • Third-party analytics or marketing platforms (only with consent)
  • Automated spam detection services

All third parties are required to handle your data securely and only for the purposes described.

5. Cookies and Tracking

We use cookies to improve your browsing experience:

  • Functional cookies: Remember login information and preferences
  • Comment cookies: Save your name, email, and website for convenience
  • Analytics cookies: Track website usage to improve performance
  • Marketing/advertising cookies: For retargeting or promotional campaigns (only with consent)

You can disable cookies via your browser settings, but some site features may not work properly.

6. Retention of Your Data

  • Comments and related metadata: retained indefinitely for moderation purposes
  • Customer account information: retained while the account is active and as required for legal compliance
  • Orders and transaction data: retained for [5–7 years] to comply with UAE accounting and tax regulations
  • Marketing consent: removed when you unsubscribe

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct or update your personal information
  • Request deletion of personal data (subject to legal retention obligations)
  • Withdraw consent for marketing communications
  • Object to processing for legitimate interest purposes

To exercise these rights, contact us at hello@atiyabox.ae.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted payment processing
  • Secure server infrastructure
  • Access controls and authentication
  • Firewalls and database protection

9. Embedded Content from Other Websites

Our site may include embedded content (e.g., videos, images, articles) from third-party websites. These websites may collect data, use cookies, and track user interactions. We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is intended for users 18 years or older. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy & Cookies Policy occasionally. Changes will be posted on this page with the effective date. Continued use of our website constitutes acceptance of the updated policy.

12. Governing Law

This policy is governed by the laws of the United Arab Emirates, and any disputes will be subject to the exclusive jurisdiction of UAE courts.

13. Contact Us

For questions regarding this Privacy & Cookies Policy, please contact us:
Email: hello@atiyabox.ae